From a quick scan to a routine that fits you

Step 1

Scan your face

Fit your face in the oval and hold still. The app takes a few quick photos, not a video.

• Face a window if you can. Daylight gives the truest result.
• Take off glasses and keep hair off your forehead.
• The photos are measured in a few seconds, then deleted.

Step 2

Your skin reading

Each part of your skin gets a simple level: Low, Settled or High.

• Shine, on your T zone
• Redness, on your cheeks
• Dark circles, under your eyes
• Spots, blackheads and pores, as early estimates

Scan again every week or two, and the Progress page shows how each one is changing.

A check of how your skin looks, not a diagnosis.

Step 3

Tell us about your skin

A phone camera can't see everything. Pick your shade on the Monk skin tone scale, and answer six quick questions about how your skin behaves. Then your routine adapts:

• A gentler start for skin that's easily irritated, or tends to keep dark marks
• One new product a week if you're new to skin care, so you know what suits you
• A stronger sunscreen if your skin burns easily

Step 4

Your routine

A short morning plan and a short evening plan. Every step tells you why it's there and how to use it, and you tick it off as you go.

• Products to fit the budget you choose
• Where to buy them, including chemists near you
• Ingredients that shouldn't be used together are kept apart

Step 5

Your shelf

Tell us what you already own by ticking it, or by scanning the barcode. Your routine uses your own products first, so you only buy what's missing.

Step 6

The skin coach

Ask a question any time, like "What order do I put things on at night?" The coach knows your routine and your last scan, and its answers are written and checked by our team.

Need a real person? Contact us.